Booking & Payment
Payment is required at the time of booking to secure your place. Course fees are non-transferable unless agreed in writing by No.29 Academy.
Cancellations & Refunds
Course fees are non-refundable. If you are unable to attend, we will do our best to reschedule you to the next available date, subject to availability. In the unlikely event that No.29 Academy cancels a course, you will be offered a full refund or the option to transfer to another date.
Attendance & Punctuality
Students must attend the full duration of the course to receive certification. Late arrivals may not be admitted, and this may result in the loss of your place without refund.
Certification
Certificates are awarded upon successful completion of the course and any required case studies. Case studies must be submitted within the stated timeframe to qualify for certification.
Student Conduct
Respectful and professional behaviour is expected at all times. No.29 Academy reserves the right to remove any student who behaves inappropriately, without refund.
Models & Practical Work
Some courses require students to work on their own hands, while others may require models. Details will be provided prior to the course. It is the student’s responsibility to ensure any models meet the course requirements.
Health & Safety
Please inform us of any allergies, medical conditions, or special requirements before the course. Students must follow all health and safety guidelines during training.
Intellectual Property
All course materials, including but not limited to manuals, presentations, images, videos, and written content, remain the intellectual property of No.29 Academy. Materials are provided for personal learning use only and must not be copied, shared, reproduced, or distributed without prior written consent. Any unauthorised use of course materials may result in legal action.
Ongoing Support
Students will have access to continued support and resources after the course through No.29 Academy’s student community.